by Yaduvendra Singh
A logistics expert presents some insights into how automation is transforming the instant delivery landscape in India.
Ever wondered how a product ordered on a popular e-commerce site reaches you the same day? Before arrival, it exchanges several hands and passes through multiple touch points. So, if the packet is on or before time, the credit goes to the logistics management by the seller company. On the other hand, if it is not on time or has wrong items in it, the company may have lost a customer to the competition, forever...
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